top of page

PRIVACY POLICY

Last updated: 20th February 2026

​

1. Who We Are

This website is operated by Lifted Hair Company, located at 9 Teign Street, Teignmouth, Devon TQ148EA.
If you have any questions about this policy, you can contact us at:

​

2. What Personal Data We Collect

We may collect and process the following information:

Information You Provide

  • Name

  • Email address

  • Phone number

  • Any information submitted through contact forms

  • General enquiry details

Automatically Collected Data

  • IP address

  • Browser type and version

  • Pages visited and time spent on the site

  • Cookies and usage data

​

Independent stylists operating within Lifted Hair Company manage their own booking systems. When you book through a stylist's individual booking link, that stylist collects and controls your appointment data as an independent Data Controller.

​

3. How We Use Your Information

We use your personal data to:

  • Respond to enquiries made via our website

  • Communicate salon-related information

  • Send marketing communications (where consent has been given)

  • Improve our website and services

  • Comply with legal obligations

We will only use your data where we have a lawful basis to do so under UK GDPR.

​​

Appointment booking data submitted through individual stylist booking links is processed by that stylist under their own privacy policy.

​

4. Lawful Basis for Processing

We rely on the following legal bases:

  • Consent – when you opt in to marketing emails

  • Contract – to provide booked services

  • Legitimate interests – to improve services and website functionality

  • Legal obligation – to comply with applicable laws

​

5. Marketing Communications

If you opt in, we may send you:

  • Special offers

  • News and updates

  • Loyalty rewards

You can unsubscribe at any time by clicking the unsubscribe link or contacting us.

​

6. Cookies

Our website uses cookies to improve user experience and analyse website traffic.

You can control cookies through your browser settings. For more details, see our Cookie Policy.

​

7. Sharing Your Data

We do not sell your personal data.
We may share data with trusted service providers, such as:

  • Online booking systems

  • Payment processors

  • Website hosting providers

These providers are required to keep your information secure.

​

8. Data Retention

We retain personal data only as long as necessary to:

  • Provide services

  • Meet legal or accounting requirements

  • Resolve disputes

​

9. Your Rights (UK GDPR)

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://www.ico.org.uk

​

10. Data Security

We implement appropriate security measures to protect your personal data from unauthorised access, disclosure, or loss.

​

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

​

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

​

13. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Lifted Hair Company

9 Teign Street

Teignmouth

TQ148EA
Email: lucythehair84@icloud.com
Phone: TBC

bottom of page